At Arryaa Mart, we aim to provide a smooth and reliable delivery experience for every customer. This Shipping Policy explains how orders are processed, shipped and delivered.

  1. Order Processing
    Orders are processed after successful payment confirmation or confirmation of Cash on Delivery (COD) orders.
    Orders are normally processed within 1–3 business days.
    Orders may take additional time during holidays, sales, promotional periods or unforeseen circumstances.
  2. Shipping & Delivery
    We deliver products to serviceable locations across India.
    Delivery time may vary depending on the customer’s location, product availability and courier service.
    Estimated delivery dates shown during checkout or after placing an order are indicative and may change due to circumstances beyond our control.
  3. Shipping Charges
    Shipping charges, if applicable, will be displayed during checkout before the order is placed.
    Shipping charges may vary depending on product weight, dimensions, destination and delivery service.
  4. Order Tracking
    After your order has been shipped, tracking information may be provided through our website, email, SMS or other available communication channels.
    Customers can use the Track Your Order option on our website to check the status of their shipment.
  5. Delivery Delays
    Delivery may be delayed because of:
    Weather conditions
    Natural disasters
    Transportation issues
    Courier service delays
    Public holidays
    Incorrect or incomplete delivery address
    Other circumstances beyond our reasonable control
    We will try to assist customers in resolving delivery-related issues.
  6. Incorrect Address
    Customers are responsible for providing a correct and complete delivery address and contact details.
    If an order is returned because of an incorrect or incomplete address, additional shipping charges may apply for re-shipment, where applicable.
  7. Damaged Package
    If you receive a package that appears damaged or tampered with, please contact Arryaa Mart Customer Support as soon as possible with your order details and photographs/videos of the package and product.
  8. Failed Delivery
    If the courier partner is unable to deliver the order because the customer is unavailable, unreachable or the address is incorrect, the courier may attempt re-delivery or return the shipment according to its applicable procedures.
  9. International Shipping
    Currently, Arryaa Mart primarily provides shipping within India. International shipping may be offered in the future, subject to availability and applicable terms.